FAQ

At present, a Cleaner will take care of your Garments through two types of garment cleaning: wet cleaning and dry cleaning. Dry cleaning is appropriate for delicate fabrics and other clothes that cannot be washed by water. Dry cleaning is a way to clean dirt and stains by using a solvent instead of water. This is a very efficient technique to get rid of fatty stains, without changing the garment shape and altering the texture and the color of the fabric materials. Dry cleaning is less successful for washing dirt that is easily soluble in water.

As stated in previous answer, Dry cleaning is appropriate for delicate fabrics and other clothes that cannot be washed by water and it uses fluids to remove soil and stains from fabric. It has the ability to dissolve greases and oils in a way that water cannot. Dry cleaning helps to return garments to a “like-new” condition using precautions to prevent shrinkage, loss of color, and fabric distortion.

Today, the solvent used by almost 90% of all dry cleaners is perchloroethylene, commonly known as “perc.” It is completely non-flammable and non-combustible, of relatively low toxicity, and can be efficiently reused and recycled.

Particular detergents, additives, and finishes sets commercial laundering apart from home laundering. This process enables your cleaner to offer unvarying quality shirts at reasonable prices.

Its totally depends upon manufacturer’s care instructions. On the other hand, if we are given special order or permission we will do cleaning as per your need.

• Read care instruction labels of clothes. Check garment materials and any handle-with-care signs. If these are made of materials which cannot be washed in water, they have to be sent to a dry cleaner.
• If there are any stains, mark them by rough stitches with a white thread. If you know what caused the stains, you should tell the cleaner about them. In the case of two-piece or three-piece suits, they should be sent together to the cleaner for best results.
• Empty all pockets.
• If you find an open seam or a button missing, mend them yourself or ask the cleaner to do so. In the case special buttons are used, take these off the clothes before sending them to the cleaner.
• Keep the receipt from the cleaner.
• When cleaned clothes are returned, check the finish thoroughly. If you find the cleaning to be unsatisfactory or find any damage, inform the cleaner promptly.
• Remove the plastic film cover from the clothes, air them in shade for a while before putting them in the closet.
•  Bring your garments in for professional cleaning as soon as possible after staining occurs. Stains or soils left too long may become permanent.
• Discuss any stains with your cleaner.
• Keep perfumes, lotions, deodorants, antiperspirants, and other toiletries away from your clothes. These products likely contain alcohol which will damage some dyes.
•  Protect garment, especially those made of silk, from excessive perspiration, as this can cause dyes to discolor.
•  Have matching pieces of an ensemble cleaned together so any color fading will be uniform.
• Protect your garments from prolonged exposure to direct light.
• Don’t press stained or soiled clothing, as the heat may set some stains.

The Federal Trade Commission (FTC) requires that manufacturers attach a permanent care label to textile garments to provide directions for their care. Manufacturers must list at least one method of safe care for a garment. The rule covers all textile clothing except footwear, gloves, hats, suede and leather clothing, and household items such as linens. The rule stipulates that the care label is easily found, will not separate from the garment, and will remain legible for the garment’s useful life. The label must warn about any part of the recommended care method that would harm the garment of other garments cleaned with it. It must also warn when there is no method for cleaning a garment without damaging it.

Symbols also may appear on a care label to supplement written instructions.

If a label indicates dry cleaning, all components of the garment, including the outer shell, lining, buttons, interfacing, fusing material, and trim, should be colorfast and remain unaltered during cleaning. If any such problem occurs, it is the responsibility of the manufacturer. If you or your cleaner follow the manufacturer’s instructions and the garment is damaged, you should return the garment to the store and explain what happened. If the store will not resolve the problem, write to the manufacturer and send a copy of your complaint letter to the FTC. The information you provide the FTC may reveal a pattern or practice requiring the Commission’s attention. If you purchase a garment with no care label, you should contact the FTC, giving the name and address of the store and manufacturer.

Occasionally, damage done in dry cleaning is the responsibility of the dry cleaner and not the result of preexisting conditions or defects. In such cases, the cleaner will usually settle the claim promptly and fairly, often using IFI’s Fair Claims Guide. If there is some doubt about responsibility, the member cleaner can send the garment to IFI’s Garment Analysis Laboratory to determine the cause of the problem.

Specialized cleaning involves many diverse operations, all performed by experienced people and planned to give your garments a fresh and clean look. Procedures include such as:

• Examination of the care label for instructions and fiber content
• Classifying the garment accordingly
• Removing spots and stains using special equipment and stain removal techniques
• Only if labeled- Dry cleaning, wet cleaning, or laundering
• Reapplying any sizing, water repellency or other finishes when necessary
• Finishing the garment on professional pressing equipment
• Replacing buttons or performing negligible repairs if needed
• Packaging the garment in caring wrapping

Hope this education section will help you.